Nursing placements from a family-owned team that understands your needs

As a nurse-owned and nurse-led agency, Preferred Care understands nursing. Whether you’re a nurse looking for work, a hospital or aged care provider looking to cover workforce shortages either temporarily or permanently, we have a solution to support you.

We are committed to delivering efficient and dependable staff who are driven to provide compassionate care.

For Nurses

Are you a nurse looking for work?

As a Preferred Care nurse, you’ll have opportunities to work in aged care facilities, public and private hospital, and within the wider community in Queensland, New South Wales and Victoria.

We expertly match your desired schedule, location and work to the individual needs of each of our clients. Because we’re a nurse-owned and led agency, we understand all aspects of nursing and will always keep your best interests at heart.

For Employers

Are you an employer looking for nursing staff?

Staffing your healthcare facility takes time and resources. Our expert, nurse-led team is on hand to support you to fill both temporary and permanent staffing needs. We ensure all compliance, training and development is up to date and that our nurses are coming to you with a full suite of nursing skills.

With Preferred Care you can be confident that you’re getting the best nurses who are passionate about care when and where you need them.

For NDIS Participants

Are you an NDIS participant looking for in-home support?

If you or a family member are looking for NDIS support, our team will connect you with excellent and compassionate nurses and carers who are ready to step in to give you that help. We offer flexible staffing solutions that are designed to cater to each of your individual needs – so you have the right support when it’s needed most.

Our family-owned team are understanding and endlessly supportive. As a nurse-led provider, we’re on hand to answer any questions and ensure you feel valued and heard and receive great quality of life.

Why choose Preferred Care?

At Preferred Care, we combine cutting edge technology with a supportive, personal touch. Our goal is to create a positive experience for everyone we work with, whether nurses, employers, patients or residents.

Nurse-led

Founded by Registered Nurse Candice Thompson, we have built our agency with a foundation of strong, ethical nursing principles.

Family-owned

Candice and husband Luke have built every part of Preferred Care from the ground up, and continue to support the nursing industry every step of the way.

Easy-to-use software

With easy-to-use apps and software, you can find a nursing shift or fill a nursing shift with just a few keystrokes.

Fully accredited & registered NDIS provider

We are a registered NDIS provider and are proud to assist our participants in achieving their goals.

Above industry awards

We hire exceptional nurses and proudly pay above the national award.

Excellent communication & responsive team

We're here for our members and take your issues and feedback seriously. You can always rely on us for a quick response.

Expert placements

We know our members, their needs and their skills. We put the right nurse in the right place to provide excellent outcomes for the nurse, the patient and the employer.

Robust recruitment process

Our members are fully vetted in house via phone screening and face-to-face interviews to ensure that they are compliant, competent and committed to delivering exceptional care.

Mission

Our focus is looking after our members, adhering to our values, welcoming feedback, taking accountability and ensuring growth from all experiences.

Our values

Holistic Interactions

We value our residents, patients and participants beyond their care plans. All our clients, members and employees are valued for their unique selves.

Challenges are Opportunities

We believe there’s a silver lining in every challenge and are resolute to seeing it through and delivering what you need.

Striving for Better

Cultivating tomorrow, today. From our mentor program for graduate nurses to our corporate volunteer program, we are committed to understanding your perspective.

Leading with Kindness

Through routine, not random, acts of kindness, training, education and leading by example, we are dedicated to being the change we want to see in our community.

How we give back

Our Mentoring Program

Are you a graduate nurse looking to get your foot in the door? At Preferred Care, we’re proud of our mentoring program where new nursing grads can buddy up with experienced nurses to help build their experience and confidence in the aged-care setting.

Designed to offer graduate nurses a place to learn and grow, it’s a great opportunity to gain hands-on experience and support our up-and-coming generation of nurses. This is one of the reasons Preferred Care was founded – to bring more nurses to aged care – and as we grow, so does this program.

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Our Corporate Volunteer Program

At Preferred Care, we’re passionate about staying connected to the communities we serve. That’s why some of our internal office staff volunteer their time during work hours to local aged care facilities.

This hands-on experience provides valuable time to the elderly, keeps us in tune with our community and helps our staff better understand the aged care environment and the challenges our clients face in day-to-day operations, while honouring the passion that inspired Candice to found Preferred Care.

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What our members say

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Now servicing Queensland, New South Wales & Victoria

We bridge the gap in care all across Queensland, New South Wales and Victoria, providing flexibility, support and exceptional care for our members. Whether you’re in Brisbane, Sydney, Melbourne or regional hubs like Cairns, Wollongong or Geelong, we’re here to support you wherever you are.

We're hiring!

Become a Preferred Care member

Apply to work with us and become a member of a nursing agency that genuinely cares about outcomes and your well-being.

Join our leading nursing agency

Ready to join a member of a nursing agency that genuinely cares about outcomes and your well-being? Apply to join us today.