Nursing placements from a family-owned team that understands your needs
As a nurse-owned and nurse-led agency, Preferred Care understands nursing. Whether you’re a nurse looking for work, a hospital or aged care provider looking to cover workforce shortages either temporarily or permanently, we have a solution to support you.
We are committed to delivering efficient and dependable staff who are driven to provide compassionate care.
For Nurses
Are you a nurse looking for work?
As a Preferred Care nurse, you’ll have opportunities to work in aged care facilities, public and private hospital, and within the wider community in Queensland, New South Wales and Victoria.
We expertly match your desired schedule, location and work to the individual needs of each of our clients. Because we’re a nurse-owned and led agency, we understand all aspects of nursing and will always keep your best interests at heart.
For Employers
Are you an employer looking for nursing staff?
Staffing your healthcare facility takes time and resources. Our expert, nurse-led team is on hand to support you to fill both temporary and permanent staffing needs. We ensure all compliance, training and development is up to date and that our nurses are coming to you with a full suite of nursing skills.
With Preferred Care you can be confident that you’re getting the best nurses who are passionate about care when and where you need them.
For NDIS Participants
Are you an NDIS participant looking for in-home support?
If you or a family member are looking for NDIS support, our team will connect you with excellent and compassionate nurses and carers who are ready to step in to give you that help. We offer flexible staffing solutions that are designed to cater to each of your individual needs – so you have the right support when it’s needed most.
Our family-owned team are understanding and endlessly supportive. As a nurse-led provider, we’re on hand to answer any questions and ensure you feel valued and heard and receive great quality of life.

Why choose Preferred Care?
At Preferred Care, we combine cutting edge technology with a supportive, personal touch. Our goal is to create a positive experience for everyone we work with, whether nurses, employers, patients or residents.
Nurse-led
Founded by Registered Nurse Candice Thompson, we have built our agency with a foundation of strong, ethical nursing principles.
Family-owned
Candice and husband Luke have built every part of Preferred Care from the ground up, and continue to support the nursing industry every step of the way.
Easy-to-use software
With easy-to-use apps and software, you can find a nursing shift or fill a nursing shift with just a few keystrokes.
Fully accredited & registered NDIS provider
We are a registered NDIS provider and are proud to assist our participants in achieving their goals.
Above industry awards
We hire exceptional nurses and proudly pay above the national award.
Excellent communication & responsive team
We're here for our members and take your issues and feedback seriously. You can always rely on us for a quick response.
Expert placements
We know our members, their needs and their skills. We put the right nurse in the right place to provide excellent outcomes for the nurse, the patient and the employer.
Robust recruitment process
Our members are fully vetted in house via phone screening and face-to-face interviews to ensure that they are compliant, competent and committed to delivering exceptional care.

Mission
Our focus is looking after our members, adhering to our values, welcoming feedback, taking accountability and ensuring growth from all experiences.
Our values
Holistic Interactions
We value our residents, patients and participants beyond their care plans. All our clients, members and employees are valued for their unique selves.
Challenges are Opportunities
We believe there’s a silver lining in every challenge and are resolute to seeing it through and delivering what you need.
Striving for Better
Cultivating tomorrow, today. From our mentor program for graduate nurses to our corporate volunteer program, we are committed to understanding your perspective.
Leading with Kindness
Through routine, not random, acts of kindness, training, education and leading by example, we are dedicated to being the change we want to see in our community.
How we give back
Our Mentoring Program
Are you a graduate nurse looking to get your foot in the door? At Preferred Care, we’re proud of our mentoring program where new nursing grads can buddy up with experienced nurses to help build their experience and confidence in the aged-care setting.
Designed to offer graduate nurses a place to learn and grow, it’s a great opportunity to gain hands-on experience and support our up-and-coming generation of nurses. This is one of the reasons Preferred Care was founded – to bring more nurses to aged care – and as we grow, so does this program.
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Our Corporate Volunteer Program
At Preferred Care, we’re passionate about staying connected to the communities we serve. That’s why some of our internal office staff volunteer their time during work hours to local aged care facilities.
This hands-on experience provides valuable time to the elderly, keeps us in tune with our community and helps our staff better understand the aged care environment and the challenges our clients face in day-to-day operations, while honouring the passion that inspired Candice to found Preferred Care.
Find Out More
We work with these great organisations




What our members say
As a nursing student, I’ve had an amazing experience working with different aged care facilities. They are incredibly supportive and understand the unique challenges students face during their shifts. The staff is always willing to offer guidance, and the flexible scheduling allows me to gain real-world experience while balancing my studies. They provide great learning opportunities. I recommended this to any nursing student looking to build their skills and gain valuable experience in the healthcare field!
I recommend this facility to anyone looking for reliable work. I have received many opportunities to work across Australia and Brisbane ranging from NDIS participants to hospitals. The staff are all wonderful and inviting, and provide the best care for both workers and their clients. Overall, Preferred Care is a great group to join if you require care that incorporates all your concerns and individual requests. They never fail to provide quality care.
I highly recommend this agency for its exceptional flexibility and stress-free approach. The staff are not only highly professional but also incredibly mindful and supportive, ensuring a smooth and positive experience. They work seamlessly as a team, demonstrating excellent collaboration and attention to detail. Whether you need guidance or support, they go above and beyond to meet your needs with care and efficiency.
This is hands down the best agency to work for! The team is incredibly supportive, and there are plenty of opportunities to pick up shifts without any stress. I highly recommend working with them. As a new grad, I especially appreciate the buddy shifts they offer—such a great addition!
I highly recommend Preferred Care as an agency to work for. Great work/life balance as you choose your shifts around life's other obligations. This amazing agency genuinely do care about their staff. I've recently had personal issues with family and my health, and the staff have been completely supportive which has been so helpful. Thank you for being so patient and understanding and allowing me to get back on top of things.
I highly recommend working for Preffered Care agency. Such a flexible agency whom are so supportive to their staff and easy to communicate with. If your looking at joining an nursing agency, preffered care agency would definitely be the way to go.

Our numbers speak for themselves

Now servicing Queensland, New South Wales & Victoria
We bridge the gap in care all across Queensland, New South Wales and Victoria, providing flexibility, support and exceptional care for our members. Whether you’re in Brisbane, Sydney, Melbourne or regional hubs like Cairns, Wollongong or Geelong, we’re here to support you wherever you are.
We're hiring!
Become a Preferred Care member
Apply to work with us and become a member of a nursing agency that genuinely cares about outcomes and your well-being.
Recruiter
Loganholme, Brisbane QLD
Recruitment – Agency (Human Resources & Recruitment)
Full time
Benefits of working with Preferred Care
- On the job training with a supportive team
- Easy to use state of art software
- Supportive culture and work environment
- Flexible working arrangements
- Weekly Pays
Assistant In Nursing, Registered Nurses and Enrolled Nurses
Kirwan, Northern QLD
Nursing – Aged Care (Healthcare & Medical)
Casual/Vacation
$38 – $117
Benefits of Working with Preferred Care:
- Access to our innovative App for live updates and shift acceptance
- Weekly Pay
- Supportive local allocations team
- Employee Benefits Scheme
- Free Uniform
Registered Nurse – Medical/Surgical/Mental Health/ICU
Woolloongabba, Brisbane QLD
Nursing – General Medical & Surgical (Healthcare & Medical)
Casual/Vacation
$54 – $138
What We Offer:
- Complimentary uniform shirt.
- Competitive casual shift rates.
- A variety of locations to provide flexibility.
- An opportunity to work with a supportive and experienced team.
- Weekly pay.
- An employee app for convenient shift management.
Registered Nurse Medical & Surgical
Meadowbrook, Brisbane QLD
Nursing – General Medical & Surgical (Healthcare & Medical)
Casual/Vacation
$40 – $50 per hour
What We Offer:
- High-paying casual shifts.
- Flexibility with a variety of locations.
- Supportive and experienced team environment.
- Weekly pay.
- Employee app for convenient shift management.
Registered Nurse – Aged Care Facilities
Chermside, Brisbane QLD
Nursing – Aged Care (Healthcare & Medical)
Casual/Vacation
$48 – $117 per hour
Working for Preferred Care provides the following benefits:
- An App allowing you to do live updates for availability and accepting shifts
- Weekly Pay
- Friendly supportive local allocations team
- Employee benefits Scheme
- Buddy Shifts for New Grads – Waitlist open
Registered Nurse – Aged Care
South Brisbane, Brisbane QLD
Nursing – Aged Care (Healthcare & Medical)
Casual/Vacation
$48 – $117 per hour
Working for Preferred Care provides the following benefits:
- An App allowing you to do live updates for availability and accepting shifts
- Weekly Pay
- Friendly supportive local allocations team
- Employee benefits Scheme
- Buddy Shifts for New Grads – Waitlist open
Assistant In Nursing, Registered Nurses and Enrolled Nurses
Birtinya, Sunshine Coast QLD
Nursing – Aged Care (Healthcare & Medical)
Casual/Vacation
$48 – $117 per hour
Benefits of Working with Preferred Care:
- Access to our innovative App for live updates and shift acceptance
- Weekly Pay
- Supportive local allocations team
- Employee Benefits Scheme
- Buddy Shifts will available for New Grad RN/ENs
Join our leading nursing agency
Ready to join a member of a nursing agency that genuinely cares about outcomes and your well-being? Apply to join us today.