Trusted Nursing Agency
As a nurse-owned and nurse-led nursing agency, Preferred Care understands the realities of healthcare staffing. Whether you’re a nurse seeking flexible shifts or an employer needing reliable cover in aged care facilities, hospitals, or in a community healthcare setting, our family-owned nursing agency team delivers responsive, values-driven support across South East and Rural Queensland, New South Wales, and Victoria.
For Nurses
Are you a nurse looking for work?
At Preferred Care, we place nurses in aged care, public and private hospitals, and within the wider healthcare community. With roles for registered nurses, enrolled nurses, and AINs, we give you the flexibility to build your career your way.
You’ll have the opportunity to:
- Choose the shifts that work for you
- Gain experience across different healthcare facilities
- Develop your skills and grow your confidence with the support of a nurse-led team
Because we’re a nurse-owned nursing agency, we understand the challenges of the job and will always keep your best interests at heart.
For Employers
Are you an employer looking for nursing staff?
Staffing your healthcare facilities takes time and resources. Our expert, nurse-led team makes it simple to cover workforce shortages, whether you need short-term fill-ins or long-term nursing staff.
We supply:
- Registered nurses
- Enrolled nurses
- AINs & PCWs
With Preferred Care, you can be confident you’re working with a nursing agency in Brisbane that ensures every candidate has the right qualifications, training, and compliance. We’re proud to be a preferred supplier for many aged care facilities and hospitals across South East and Rural Queensland, Melbourne and Regional New South Wales.
Why choose Preferred Care?
At Preferred Care, we combine cutting-edge technology with a supportive, personal touch. As a trusted nursing agency, our goal is to create a positive experience for everyone we work with.
Nurse-led
Founded by Registered Nurse Candice Thompson, we have built our nursing agency on strong, ethical nursing principles.
Family-owned
Candice and husband Luke have built every part of Preferred Care from the ground up, continuing to support the nursing industry and build strong relationships with our clients and staff.
Easy-to-use software
With our unique online portal and members app, Preferred Care members can easily accept shifts or Aged Care’s and Hospitals can request a shift with just a few keystrokes, saving time and reducing stress.
Above industry awards
We hire exceptional nurses, AINs and PCWs – and proudly pay above the national award to recognise their skills and dedication.
Excellent communication & responsive team
Our dedicated team is here for our members. We take feedback seriously, ensure fast response times, and deliver reliable support for both clients and staff.
Expert placements
We know our members, their needs and their qualifications. We place the right nurse in the right role – delivering excellent outcomes for the nurse, the employer and the healthcare facilities we partner with.
Robust recruitment process
Every Preferred Care Nurse is fully vetted in-house via our screening and face-to-face interview process to ensure compliance, competence and commitment to delivering safe, quality care.
Our Online Portal
Smarter Agency Nurse Solutions
Preferred Care’s unique online portal makes it faster and easier to allocate nursing staff where they’re needed most. With just a few keystrokes, healthcare providers can:
- Instantly book available nurses
- Track upcoming shifts
- Access fully vetted registered nurses and enrolled nurses
- Save time and reduce admin with real-time allocation
Our technology sets us apart from other nursing agencies by ensuring facilities can fill urgent shifts quickly, while maintaining quality and compliance.
Mission
We believe great care starts with great people.
Our mission is to improve health outcomes through compassionate, flexible, and reliable staffing solutions that support residents, staff, and facilities alike.
Our values
Holistic Interactions
We value our residents, patients, and community members beyond their care plans. All our clients, members, and employees are valued for their unique selves, ensuring we provide compassionate and quality care across aged care facilities, hospitals, and other healthcare facilities.
Challenges are Opportunities
We believe there’s a silver lining in every challenge and are resolute in seeing it through – working closely with healthcare providers to deliver the support they need, while building strong relationships with both nurses and employers.
Striving for Better
Cultivating tomorrow, today. From our mentoring program for graduate registered nurses and enrolled nurses to our corporate volunteer program, we are committed to helping our agency nurse team develop their skills and thrive across healthcare facilities throughout Australia.
Leading with Kindness
Through consistent acts of kindness, training, and education, we lead by example – building a stronger healthcare community and supporting aged care and healthcare facilities to deliver safe, reliable, and compassionate care.
How we give back
Graduate Nurse Mentoring Program
We help new registered nurses and enrolled nurses transition into aged care facilities with buddy support and guidance, strengthening both their skills and confidence.
Read More
Corporate Volunteer Program
Our office employees volunteer at local aged care facilities, building deeper connections with the elderly community while staying grounded in the realities of care.
Find Out More
We work with these great organisations
What our members say
As a nursing student, I’ve had an amazing experience working with different aged care facilities. They are incredibly supportive and understand the unique challenges students face during their shifts. The staff is always willing to offer guidance, and the flexible scheduling allows me to gain real-world experience while balancing my studies. They provide great learning opportunities. I recommended this to any nursing student looking to build their skills and gain valuable experience in the healthcare field!
I recommend this facility to anyone looking for reliable work. I have received many opportunities to work across Australia and Brisbane ranging from NDIS participants to hospitals. The staff are all wonderful and inviting, and provide the best care for both workers and their clients. Overall, Preferred Care is a great group to join if you require care that incorporates all your concerns and individual requests. They never fail to provide quality care.
I highly recommend this agency for its exceptional flexibility and stress-free approach. The staff are not only highly professional but also incredibly mindful and supportive, ensuring a smooth and positive experience. They work seamlessly as a team, demonstrating excellent collaboration and attention to detail. Whether you need guidance or support, they go above and beyond to meet your needs with care and efficiency.
This is hands down the best agency to work for! The team is incredibly supportive, and there are plenty of opportunities to pick up shifts without any stress. I highly recommend working with them. As a new grad, I especially appreciate the buddy shifts they offer—such a great addition!
I highly recommend Preferred Care as an agency to work for. Great work/life balance as you choose your shifts around life's other obligations. This amazing agency genuinely do care about their staff. I've recently had personal issues with family and my health, and the staff have been completely supportive which has been so helpful. Thank you for being so patient and understanding and allowing me to get back on top of things.
I highly recommend working for Preffered Care agency. Such a flexible agency whom are so supportive to their staff and easy to communicate with. If your looking at joining an nursing agency, preffered care agency would definitely be the way to go.
Our numbers speak for themselves
Areas We Service
Preferred Care is a trusted nursing agency, also supplying staff across the Gold Coast, Sunshine Coast, Rural Queensland, New South Wales, and Victoria. From metropolitan hubs like Brisbane, Sydney, and Melbourne to regional centres, we’re proud to assist healthcare facilities across Australia.
FAQs
Most requests for nursing staff are filled within minutes. Our online portal ensures you can fill shifts fast.
We provide registered nurses, enrolled nurses, AIN’s & PCW’s to aged care facilities, hospitals, and other healthcare professionals.
No – while we are a leading nursing agency that supports Brisbane, Gold Coast, Sunshine Coast and Regional QLD. Melbourne metro sites and Regional NSW nursing contracts.
We are a family-owned, nurse-led nursing agency focused on values, culture, and quality care, not just filling rosters.
Ready to Partner with Preferred Care?
Whether you’re a registered nurse looking for flexible shifts or an employer needing dependable nursing staff, Preferred Care is the nursing agency that understands your needs.